FINANCE CRM PLATFORM
A custom finance and loan management platform designed to automate EMI operations and field recovery.
A custom finance and loan management platform designed to manage customer onboarding, loan operations, payments, collections and recovery activities.
Platform Engineering Prototype (Status: Paused)
This custom software system was engineered and prototyped for Sparsh Agrawal / Shubh Pvt Ltd to automate device lending, KYC verifications, and recovery routes. The project is currently paused and is documented here as an engineering prototype demonstrating our technical software depth, decimal financial ledgers, and role-based access controls.
Finance CRM Platform: original executive dashboard screenshot showing live portfolio command, collection efficiency, and channel distribution. · (Click screenshot to enlarge)
The Context
Alpha Mobile Gallery / Shubh Pvt Ltd required a bespoke operational platform to handle retail device loans, customer KYC, monthly EMI collections, and field recovery assignments. DataCraft engineered an extensive single-page web and mobile-ready application. The platform is currently paused and is presented here as an engineering prototype demonstrating our capabilities in complex financial workflows, schema validation, and operational dashboards.
Business Requirements
- Replace physical ledgers and disparate spreadsheets with a central, ACID-compliant collection ledger.
- Calculate amortization schedules, overdue penalty fees, and payment allocations automatically.
- Provide field recovery agents with mobile-ready verification tools and offline resilience.
- Enforce granular role-based permissions between store dealers, field officers, and executive management.
Challenges & Solutions
- Translating complex financial calculation edge cases (irregular repayments, grace periods, DPD buckets) into reliable software logic.
- Structuring high-density data views that remain readable on both desktop monitors and field tablet screens.
Our Approach & Design Decisions
Strategic Approach
- 01.Engineered a strongly typed TypeScript frontend paired with strict runtime schema validation to eliminate calculation errors.
- 02.Designed a dark technical aesthetic with high-contrast data visualizations for portfolio health and collection efficiency.
- 03.Created modular tabbed views for Operations Dashboard, Dealer Stores, Field Agents, and Recovery Follow-ups.
User Experience & Architecture Decisions
- Executive command layout featuring quick-view cards: Total Disbursed, Active Portfolio, Total Overdue, Collection Efficiency.
- Visual channel breakdown distinguishing Direct Customer, Store Dealer, and Recovery Agent collection streams.
- Color-coded risk indicators for delinquent accounts to help collection teams prioritize recovery outreach.
Responsive Mobile Viewport
Captured directly from the live deployment to verify touch navigation, header compression, and readability.
Features & Capabilities Delivered
Executive Finance Dashboard
High-density overview of total disbursed capital, active portfolio, collection efficiency %, and overdue tracking.
Customer & Loan Management Engine
Complete loan account lifecycle management with automated tenure calculations and digital KYC record keeping.
Collection & Field Agent Tracking
Real-time logging of customer visits, payment receipts, agent settlements, and overdue follow-up queues.
Portfolio-at-Risk (PAR) Aging
Automated segmentation of active loans by Days Past Due (DPD) buckets to monitor credit exposure.
Technologies & Infrastructure
Frontend Engine
Design System
State & Data Validation
Infrastructure
Experience FINANCE CRM PLATFORM
Explore the deployed interface, interactions, and performance firsthand.